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Our Privacy Policy

This privacy policy sets out how Creative Idea Limited (Idea) uses and protects any information that you give Idea when you use this website.

If we do collect personal data through our website, we’ll be upfront about this. We’ll make it clear when we collect personal information, and we’ll explain what we intend to do with it.

Idea is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

This policy is updated when we add new services and to ensure we meet our responsibilities under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Where we provide links to websites of other organisations, this privacy policy does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

Our contact details

       Creative Idea Limited

       8 Magna Road



       LE18 4ZH


Telephone Number: 0116 2552299




Registered Office

       Creative Idea Limited

       c/o Sephton & Company LLP

       Marston House

       5 Elmdon Lane

       Marston Green


       B37 7DL


Registered in England No. 2604672

The type of personal information we collect

We currently collect and process the following information:

  • Contact information - name, address, telephone number, mobile telephone number and email address

We use a cookies tool on our website to gain consent for the optional cookies we use.  Cookies that are necessary for functionality, security and accessibility of our website.

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit  or

How we get the personal information and why we have it

The personal information we process is provided to us directly by you.

We use the information that you have given us:

  • To provide and operate the Services

  • To provide our Users with ongoing customer assistance and technical support

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  • To comply with any applicable laws and regulations

We may periodically send promotional emails about new projects, special offers or other information which we think you may find interesting using the email address which you have provided.

We will not sell, distribute or lease your personal information to third parties (such as our suppliers including postal or parcel companies) unless we have your permission or are required by law to do so.

You may choose to restrict the collection or use of your personal information:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

The lawful basis we rely on to process your personal data is either Article 6(1)(a) - Consent, for example when we require your consent for the optional cookies we use, or Article 6(1)(f) Legitimate Interest, which allows us to process personal data when it’s necessary for our legitimate interests. For example, in order to maintain the integrity of our IT systems and the continuity of our business.

How we store your personal information

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will keep personal data only for the length of time necessary to achieve the purposes for which we told you it was collected for.

When personal data is no longer required it will be irreversibly and securely destroyed.

Some companies that provide services to us run their services from outside the UK and the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the UK and the EEA.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us.

Telephone: 0116 2552299



Our postal address:  

       Creative Idea Limited

       8 Magna Road



       LE18 4ZH


You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

       Information Commissioner’s Office

       Wycliffe House

       Water Lane



       SK9 5AF


Helpline number: 0303 123 1113

ICO website:

Registered Office: Marston House, 5 Elmdon Lane, Marston Green, Solihull, B37 7DL

Registered in England No. 2604672

VAT No. 565 7941 94

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